Important message about MyHealthChecked Christmas opening hours

Help & Support

Our dedicated customer experience team are available:

  • Monday to Friday 8am-8pm
  • Weekends and Bank Holidays 9am-5pm

+44 (0) 20 3371 3537

Travelling today and need urgent help? Talk to our customer care team customer care team for instant answers.

To help us help you, please have your order number, activation barcode and Royal Mail tracking details to hand.


Answers for your questions - right below.

How are we doing?

Here at MyHealthChecked, we work hard to deliver the kind of service we’d want to experience – and getting it right means listening to and learning from you, our customers.

If you have feedback to share, we’d love to hear it. Whether someone has made your day, or we need to do better, we welcome all feedback. So please do let us know how we’re doing using the form below. We’ll get back to you within 5 working days.