Question 1

I no longer want my test. How do I return in?

Accepted Answer

Orders can only be returned within 14 days of delivery, providing the outer packaging it arrives in has not been opened, damaged, or tampered with whatsoever.

Question 2

My order arrived damaged. How do I contact you?

Accepted Answer

For all queries about our tests or your order, please contact our customer care team via email at care@myhealthchecked.com or give us a call on 020 3371 3537 - If you leave a voice message, we will get back to you as soon as possible during our business hours, typically on the same day.

Question 3

My order is missing an item. How do I contact you?

Accepted Answer

For all queries about our tests or your order, please contact our customer care team via email at care@myhealthchecked.com or leave us a voice message on 020 3371 3537 - If you leave a voice message, we will get back to you as soon as possible during our business hours, typically on the same day.