Royal Mail Strike Action - Service Update

Wellness Returns & Refunds

Returns

1

Orders can only be returned within 14 days of delivery, providing the outer packaging it arrives in has not been opened, damaged, or tampered with whatsoever.

2

Please return your kit in the outer packaging it arrives in, to the return address shown on the packaging it was sent to you in, you should re-package this and send it back to us so we can look to process your refund. Please do not open the package your kit was sent to you in otherwise we will not be able to process your refund.

3

Please ensure you keep your tracking details/proof of postage for your return. Refunds are issued within 5 business days to the card that you made the payment with. Your bank may take an additional 5 - 10 days to process the refund

Return address

Return Address for MHC

MyHealthChecked Returns
East Tyndall Street
The Maltings
Cardiff, CF24 5EA

Learn more

Understand and learn about science behind DNA testing

Learn more