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Receiving & returning your test kit to our lab
Receiving Test Kit
1
Royal Mail Tracked 24
Rapid tests are shipped on Royal Mail’s Tracked 24 service. Same-day dispatch is possible if ordered Monday to Friday before 12 noon.
2
Sundays & Public Holidays
Royal Mail do not deliver on Sundays and Public Holidays and we do not dispatch orders on these days.
3
Tracking Information
Once your order has been dispatched, you will receive an email with a tracking number to help find out when your delivery will arrive.
4
Royal Mail Delays
We cannot guarantee the Royal Mail service or delivery times as they’re outside of our control. In the exceptional case where a product is out of stock or shipments are delayed, we will notify you immediately.