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Receiving & returning your test kit to our lab

Receiving Test Kit

1

Royal Mail Tracked 24

Rapid tests are shipped on Royal Mail’s Tracked 24 service. Same-day dispatch is possible if ordered Monday to Friday before 12 noon.

2

Sundays & Public Holidays

Royal Mail do not deliver on Sundays and Public Holidays and we do not dispatch orders on these days.

3

Tracking Information

Once your order has been dispatched, you will receive an email with a tracking number to help find out when your delivery will arrive.

4

Royal Mail Delays

We cannot guarantee the Royal Mail service or delivery times as they’re outside of our control. In the exceptional case where a product is out of stock or shipments are delayed, we will notify you immediately.