Yes, please set up your account here and register your kit. Without setting up an account or registering your kit, we cannot send you your results. If you need any assistance registering your account, please contact our Customer Care Team via care@myhealthchecked.com

Yes, you must register your kit. Without registering we will not be able to process your sample and report your results. If you need any assistance registering your account, please contact our Customer Care Team via care@myhealthchecked.com

There are a few simple steps that you need to complete your blood test. Please follow the instructions below or simply watch this instructional video by clicking here.

1. From your dashboard homepage, click the “Register a test” button located underneath your profile.

2. Enter the barcode number enclosed in the package, then enter or confirm your Royal Mail tracking number.

3. Next, you will be asked to confirm your personal details.

4. Enter the date and time you collected your sample(s).

5. Next, complete your Health Assessment so that our doctors can provide a more comprehensive assessment when reviewing your test results.

Please note that if you are taking a Menopause or PCOS test, filling out the Health Assessment is mandatory; otherwise, we won't be able to provide your test results.

You will receive an email notification once you have successfully activated your test as confirmation, and we will take care of the rest for you.

The registration reminder plays a crucial role in expediting the processing of your sample and obtaining your test results. It guarantees that your information is properly registered for your test. If you've received an registration email reminder, it signifies that our system has detected incomplete registration of your details. Consequently, our lab cannot proceed with the analysis of your sample.

To help us ensure that it will be processed promptly during its short stability period, you can either watch this instructional video by clicking here, or you can follow the instructions below to ensure that your test is fully registered, as the sample collection date and time are currently missing from your record.

1. Login to your MyHealthChecked account (using a desktop browser rather than a mobile).

2. Click the “Complete a registration” button for the relevant test, located on the homepage just beneath your profile.

3. Finally, fill out any areas that you might have missed. The most important piece of information to submit is the collection date and time.

Please note that if you are taking a Menopause or PCOS blood test, filling out the Health Assessment is mandatory; otherwise, we won't be able to provide your test results.

You will receive an email notification once you have successfully registered your test as confirmation, and we will take care of the rest for you.

By registering your kit, you are linking the the barcode in your testing kit that identifies your sample directly to your account. Without registering your kit, our lab will not be able to link your sample to you to report your results. If you need any assistance activating your account, please contact our Customer Care Team via care@myhealthchecked.com

Once you have activated your kit, you will be asked to submit a patient health assessment. As part of this assessment, we will ask you for information about your health and lifestyle, including any regular medication that you take. It is essential you complete this assessment prior to sending your sample back to us because our medical experts will use the information you provide to ensure you are given the most accurate results. If you do not submit a patient health assessment you risk not receiving your results. If you need any assistance please contact our Customer Care Team as early as possible via care@myhealthchecked.com.

Once you have registered your kit, you will be asked to submit a patient health assessment. As part of this assessment, we will ask you for information about your health and lifestyle, including any regular medication that you take. It is essential you complete this assessment prior to sending your sample back to us because our medical experts will use the information you provide to ensure you are given the most accurate results. If you do not submit a patient health assessment you risk not receiving your results. If you need any assistance please contact our Customer Care Team as early as possible via care@myhealthchecked.com.