Service updates
In the lead up to the bank holiday weekend, please check the opening hours for the services we offer in the table below.
We recommend checking the table before you make your purchase or post a test to one of our laboratories.
We rely on the Royal Mail to deliver our products from our distribution centre to customers and for transporting completed test kits to our laboratories. During this period, Royal Mail may make changes to their service hours which you can discover in their specific guidance to customers.
Dispatching orders | Customer Care hours | Send DNA test? | Send blood test? | |
---|---|---|---|---|
Wednesday, 21st August | Yes | Open | Yes | Yes |
Thursday, 22nd August | Yes | Open | No | No |
Friday, 23rd August | Yes | Open | No | No |
Saturday, 24th August | No | Closed | No | No |
Sunday, 25th August | No | Closed | No | No |
Monday, 26th August | No | 09:00-12:00 | No | No |
Tuesday, 27th August | Yes | Open | Yes | Yes |