Due to the global issues experienced by Microsoft, inbound emails are not currently reaching us, and we are not able to email customers to notify when results are ready. Please check your MyHealthChecked dashboard if you are waiting on your results. If you wish to speak to us regarding any elements of our test service, please call customer care on 020 3371 3537 and leave us a message and we will call you back as soon as we can.
Collecting your sample
Taking one of our wellness DNA tests is the first step towards gaining a better understanding of what’s going on inside your body and how to optimise your health outlook based on which genetic predispositions you have.
Watch our video below for clear, step-by-step instructions on how to use your kit.
It will show you some tips on how to prepare for sample collection, how to collect a saliva sample using a swab, and what to do with your sample once you have collected it.
We recommend watching the full video before you start, to ensure you’re ready to collect your sample. You can then use your SPACEBAR to pause the video where needed as you follow along with the step-by-step instructions.