All orders are shipped as soon as possible. We aim to dispatch all orders within 24 business hours of orders being placed. Weekends are not considered as business days.
We will immediately notify you in the unlikely event of any exceptional circumstance, for example; out of stock products or shipments delayed in transit.
Please note we are not responsible for any transit delays outside of our control. If any of these exceptional events were to occur we will provide an appropriate update and resolution route. We therefore recommend you purchasing your test as soon as possible.
Please see this link to understand more about the delays Royal Mail are currently experiencing.
If you need a COVID PCR test to fly, please ensure you read this page before purchasing your test.