Watch our short video and get clear on how to use your COVID test kit.
Or download our Instructions for Use leaflet.
Six steps for successful COVID test
It takes just six simple steps.
Order a COVID test
Buy your test – or family pack – and we’ll get it in the post straight away, unless you order a Test-to-Release, which will be dispatched on your Day 5.
Open your test kit
Inside you’ll find a nasal swab, tube inside a biohazard bag, Instructions for Use, Essential Checklist card and a prepaid return envelope.
Activate your test
This step is really important – if you don’t activate your kit, we can’t process your results.
Collect your sample
Find full details exactly how to collect your sample in the Instructions for Use leaflet in your test kit pack, or watch our video above.
Post back same-day
Put your sample back in the original box, then into the prepaid envelope. Make a note of the tracking number, then post it using your nearest Priority Postbox.
Get your results
Track your sample using the Royal Mail tracking number, and keep an eye on your inbox for your results.
What’s in the box?
Gentle swab for lower nasal sampling. Take care not to touch the tip with your fingers.
Test tube with transportation medium
PrimeStore® MTM transportation medium maintains sample integrity and keeps postal workers safe. Find the barcode for kit activation on the side of this tube.
Essential checklist card
Ensure you record your tube barcode number and Royal Mail tracking number on your Essential Checklist card, so you can track your sample.
Place your sample and test tube in here before placing in returning – don’t forget to activate your kit before returning it.
Place everything in this package ready to return, then add the postage label. Make a note of the tracking number.
There are step by step instructions in the pack – you can also watch our short video if you’d prefer.
How long does it take to get results?
Order a test
We’ll post it the same day if you order before
12 noon, Monday – Friday.
Activate, take a swab and return test kit
Take your sample and send it back the same day. It should arrive with us the next day if you use a Priority Postbox.
We need 24-48 hours to process your sample.
We’ll send you an email and you’ll be able to log into your HealthBoard to access your results and Fit-to-Fly certificate if required.
How does the MyHealthChecked COVID test work?
Our COVID tests are what’s known as PCR diagnostic tests, or Real-Time PCR tests. They detect the presence of the virus at a molecular level. This method is more accurate and sensitive than lateral flow and antigen testing.
You provide a sample on a simple lower nasal swab. Sampling the lower nose is fine, it doesn’t have to be from the top or the back of the throat – so it doesn’t hurt and you don’t gag.
The sample is then preserved in a special vial – a PrimeStore® MTM is a molecular transport media which creates a “snapshot in time” by preserving and stabilising DNA and RNA in the sample.
Once it arrives at the lab, our scientists get to work, and your sample undergoes what’s called an extraction process. If the coronavirus is present, we can extract its genetic material – even if there’s only a tiny amount of that material. We can then detect the presence (or absence) of the virus’s genes using a ‘molecular’ method called Real-Time PCR.
Our COVID PCR tests are 99.9% accurate
These diagnostic tests offer real peace of mind, and are suitable for Fit-to-Fly and Test-to-Release.