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Which test do I need to buy?
Do you provide Fit to Fly certificates?
Will the Fit to Fly certificate be accepted for my place of travel?
Will the information I receive on the Test Report satisfy all country entry requirements?
Can you guarantee I will receive this before I fly?
What if I miss my flight?
What date should I order to get on a flight
What is Test-to-Release?
When will I receive my Test to Release kit?
When can I take my test?
Why can't you send me a testing kit on Day 4 of my self-isolation?
My testing kit hasn’t turned up and I’m on Day 5 of my self-isolation period. What do I do?
What's the difference between a Fit to Fly and a Test to Release test?
I’ve bought a Fit-to-Fly kit by mistake, can I use it for Test-to-Release anyway?
I’ve already done a Covid-19 test – can I just use that for Test To Release?
How much does the test cost?
Is the test suitable for children?
How do I activate my Test-to-Release test?
How long will the process take?
How do I get my results?
Do you have a walk-in centre?
Are you a Government Approved Test-to-Release provider?
What countries are eligible for Test-to-Release?
Am I allowed to post the test when I’m self-isolating – I thought I had to stay home?
Can I leave my house once I've taken a Test to Release?
Do you do family packs for Test-to-Release?
What happens if I test positive for COVID-19?
Should I use Test to Release if I have Covid-19 symptoms?
I didn’t book my test before departure. Can I still participate in Test To Release?
I’ve ordered a Test To Release kit but my travel plans have changed. What should I do?
Can I use Test To Release if I’m travelling to all parts of the UK, including Scotland, Wales and Northern Ireland?
What does it mean if a country is on the UK traffic light system’s non-red list and I am not fully vaccinated?
What does it mean if a country is on the UK traffic light system’s non-red country list and I am fully vaccinated?
Do I need to get tested before returning to the UK?
What happens if I get a positive result?
What happens if I test negative on Day 2?
What happens if I test negative on Day 8?
Do I need to take a Test to Release on Day 5 as well as a Day 2 and Day 8 test?
Can I order Day 2 only?
When should I order my Day 2 and Day 8 tests?
Can I give my test to someone else if I don’t use it?
Do I have to do a test before I land in England as well?
What about Scotland, Wales and Northern Ireland?