Contact Us

Contact us by phone, email, or post, or use our contact form below.

Contact Us

Contact us by phone, email, or post, or use our contact form below.

Instant answers

Find answers to most questions in our Help Centre.

Contact us


Our dedicated Customer Experience Team are available:

Monday to Friday 8am – 8pm
Weekends and Bank Holidays 9am-5pm

Please ensure you have your order number, activation barcode and Royal Mail tracking details to hand, so our agents can assist you quicker.

02033 652067

care@myhealthchecked.com

Our address


MyHealthChecked
The Maltings
East Tyndall Street
Cardiff
CF24 5EA

This is our office address, our lab is based in Manchester.

Complaint Submission

We are sorry to learn that you are unhappy with the service provided and we would like to understand this further.

Therefore, can you please complete the details below so that this can be investigated.

We will respond to your complaint within 5 working days.

Complaint Submission

We are sorry to learn that you are unhappy with the service provided and we would like to understand this further.

Therefore, can you please complete the details below so that this can be investigated.

We will respond to your complaint within 5 working days.

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